Sell With Us
Sell With Us
With “I sell therefore I shop,” we empower our buyers to become sellers. Our Central and Quarry Bay locations welcome sellers to drop off items for sale with prior notification to our consignment team. Our sellers can also opt to be compensated in store credit where we add an extra 10% on top of their income.
How do I sell with HULA?
How We Sell
HULA’s pre-owned designer goods are curated on our website and stores based on current trends and season. Items are taken on consignment basis only.
What we take:
- Clothing
- Handbags
- Shoes
- Accessories
Please make sure your items are clean and/or fixed before sending them to us, a minimum of 3 items and maximum of 50 items per drop unless it's Hermès or Chanel. Check here for the list of brands we take.
What we don't take:
- High street brands: Zara, COS, H&M, Karen Millen, Ted Baker etc
- Regular sportswear: Lululemon, Nike, Adidas (unless a limited edition/ collectable)
- Second labels: Armani Exchange, DKNY, T By Alexander Wang
- Low-mid designer bags & shoes: Coach, Marc by Marc Jacob, Kurt Geiger etc
- Very worn, dirty, damaged, stained or musty items
- Worn shoes (only if worn lightly)
- Swimwear, underwear, and intimates.
- Counterfeit
Return items
- * Hula reserves the right to return received items based on their condition and authenticity.
- * The logistical costs associated with the return of items (rejected items or items that the seller requests be returned) will be the responsibility of the seller.
Commission
Selling Price |
Hula Fee |
| HK$10,000 and below | 35% (minimum of HK$300) |
| HK$10,001 - HK$25,000 | 30% |
| HK$25,001 - HK$50,000 | 25% |
| HK$50,001 - HK$70,000 | 20% |
| HK$70,001 - HK$90,000 | 15% |
| Higher than HK$90,000 | 10% |
*HULA’s minimum commission fee is 300 HKD. The fee will be automatically applied as an administration fee if the seller removes items within 3 months of listing.
Consignment Period
Most items are sold within 3 months of listing. If sellers wish to remove their items from the listing before 3 months, we will charge a 300 HKD administration fee. We waive the administration fee once items have been listed for over 3 months.
If your items are still listed with us after 6 months, it may be featured in one of our seasonal sales. HULA reserves the right to discount items by 10% every 6 months. Chanel and Hermes may be subject to a 5% discount every 6 months. Items may periodically go on sale with the aforementioned discount model.
When do I get Paid?
Your income statements are emailed on the 10th of every month, and payments will be made at the end of that month. We will ask you for your payment details as soon as you consign with us.
Example:
| January | February | End February |
| Sold Item | Statement On 10th | Pay Day |
Anti-Counterfeit Policy
HULA has a zero-tolerance policy for counterfeit goods. We only accept authentic luxury products. If your items are found to be counterfeit: we will immediately withdraw it and shall have the right to terminate the Seller’s Account. We will charge the Seller a processing / authentication fee of HK$300 per item (or HK$1000 for Hermes bags) and any necessary expenses incurred (eg. Pick up cost). We reserve the right to report the incident to the authorities and may provide them with the Seller’s personal information as per our Terms of Use and Privacy Policy.
If you are unsure if your item is authentic please do not send them to us unless you are deliberately requesting to have your items authenticated at a fee. We take the authenticity of all our products seriously.
If you are unsure if your item is authentic please do not send them to us unless you are deliberately requesting to have your items authenticated at a fee. We take the authenticity of all our products seriously.
By becoming a Seller at HULA, means you have accepted our Terms & Conditions.