Authentication

Have you ever wondered how we authenticate our items?
Watch the video to find out.

Building a mutual trust and positive customer experience are at the core of what HULA strives for.

Mutual trust with our customers lies at the heart of what we do. As a pre owned designer retailer, the most crucial thing is ensuring that our products are authentic.

Along with a set of experts to physically check all our product, we also use Entrupy, an AI authentication service which helps to guarantee that what we sell is the real-deal. By using the Entrupy we are able to capture microbic details of handbags and accessories, have them analysed, and provide you a certificate of authentication for an authentic product.

Want to check if your bag is authentic, if you are not consigning with us? 

HULA’s Authentication Service

  • Pre-booking is required.
  • Results within 5 working days (quicker results in 1-2 days may be fast-tracked with an additional 20% fee on top)
  • Branded bags covered (Some fabrications / styles are not covered): Balenciaga, Burberry, Bottega Veneta, Celine, Chanel, Chloe, Christian Louboutin, Coach, Dior, Dolce & Gabbana, Fendi, Givenchy, Goyard, Gucci, Hermes, Loewe, Louis Vuitton, MCM, Prada, Salvatore Ferragamo and Saint Laurent.
  • Backed by digital certificate, if authentic.
  • 99.1% accuracy

Fee: $300 per bag / $1,000 for Hermes (we do not cover shipping costs)

*If you are selling with HULA this fee is absorbed, unless the bag results come back as non-authentic.

Please email us on Butler@thehula.com to enquire about this service.