Terms Of Use
Please carefully read the following Terms of Use before using the website www.TheHula.com (the Website). By accessing this Site, you agree to be bound by these Terms of Use. These Terms of Use we posted on 30 July 2024 and may be updated from time to time. Accordingly, you should check the date of the Terms of Use and review any changes since the last version. If at any time you do not agree to these Terms of Use, please do not use The Website.
1.INTRODUCTION
1.1.The Website is owned and operated by The Hula Limited (HULA). HULA is registered in the Hong Kong Special Administrative Region of the People's Republic of China (Hong Kong) with company number 2210031 and has its registered office at 404-407 Berkshire House, 25 Westlands Road, Quarry Bay, Hong Kong. This also HULA's main trading address.
1.2.These Terms of Use together with HULA's Privacy Policy, which governs the processing by HULA of any personal data which HULA collects from you or which you provide to HULA, set out the terms (collectively HULA's Terms of Use) according to which you may access and use the Website, whether as a guest, registered user or otherwise (collectively you, User or Users). Use of the Website includes, but is not limited to, accessing, browsing or registering to use it.
1.3.By using the Website:
(i)You confirm that you have read and understood HULA's Terms of Use, and you agree to be bound by and to comply with them.
(ii)You consent in particular to HULA processing any personal data it collects from you or that you provide to HULA, and you warrant that all data provided by you is accurate.
1.4.Please read HULA's Terms of Use carefully and make sure that you understand them. We recommend that you print a copy or save them on your computer or other device for future reference. If you have any queries regarding HULA's Terms of Use, please contact us at Hello@TheHula.com.
1.5.If you sell, buy or rent new or pre-owned luxury goods (Product or Products) through the Website, you are also bound by HULA's Terms and Conditions for Sellers and Buyers.
2.USE OF THE WEBSITE
2.1.HULA may ask you for some or all of the personal information and/or data, and non-personal information and/or data (collectively Personal Data) that is not otherwise publicly available, such as:
3.ACCESS TO THE WEBSITE
3.1.The Website is made available to Users free of charge.
3.2.HULA does not guarantee that the Website, or any content on it, will be free from errors or omissions, or that the Website, or any content on it, will always be available or uninterrupted. Access to the Website is permitted on a temporary basis. HULA may suspend, withdraw, discontinue, or change all or any part of the Website without notice. HULA will not be liable to you if, for any reason, the Website is unavailable at any time or for any period.
3.3.You are solely responsible for making all arrangements necessary for you to have access to the Website.
3.4.You are also deemed a User and as such responsible for ensuring that other Users who access the Website through your internet connection are aware of HULA's Terms of Use, and that they comply with them.
4.USE OF THE WEBSITE
4.1.You may use the Website for the purpose of renting, negotiating, bidding, selling, offering for sale, purchasing, and concluding transactions for new or pre-owned luxury goods, and only for lawful purposes.
5.UPLOADING CONTENT TO THE WEBSITE
5.1.Whenever you make use of a feature that allows you to upload content to the Website, in addition to these Terms of Use, you must comply with the content standards set out in these Terms of Use. You warrant that any such contribution does comply with those standards, and you will be liable to HULA and indemnify HULA for any breach of that warranty. Any content you upload to the Website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content but you are required to grant HULA a license to use, store and copy that content, and to distribute and make it available to third parties. You acknowledge, accept and agree that HULA has the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to the Website constitutes a violation of their Intellectual Property Rights or of their right to privacy.
6.PROHIBITED USE OF THE WEBSITE
6.1.You must not use the Website:
(i)In any way that breaches, or may breach, any applicable local, national, or international law or regulation;
(ii)In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purposes or effects;
(iii)For the purpose of harming or attempting to harm others, including but not limited to minors, in any way;
(iv)To send, knowingly receive, upload, download, use or re-use any material which does not comply with HULA's content standards, as provided in these Terms of Use;
(v)To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
(vi)To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware; and
(vii)To list, advertise, promote and/or sell unauthorised, illegal or inauthentic goods.
6.2.You also agree and undertake:
(i)Not to reproduce, duplicate, copy or re-sell any part of the Website in contravention of the provisions of these Terms of Use; and
(ii)Not to access without HULA's authorisation, interfere with, harm, damage or disrupt:
(a)Any part of the Website;
(b)Any equipment or network on which the Website is stored;
(c) Any software used in the provision of the Website; or
(d)Any equipment or network or software owned or used by any third party.
7.SUSPENSION AND TERMINATION
7.1.HULA will determine, in its sole discretion, whether there has been a breach of these Terms of Use through your use of the Website. When a breach of these Terms of Use has occurred, HULA may take such action as it deems appropriate including suspending or terminating your use of the Website.
7.2.Failure to comply with the provisions of this Clause 2 constitutes a material breach of these Terms of Use upon which you are permitted to use the Website, and may result in HULA taking all or any of the following and other actions:
(i)Immediate, temporary or permanent withdrawal of your right to use the Website;
(ii)Immediate, temporary or permanent removal of any posting or material uploaded by you to the Website;
(iii)Issue of a warning to you;
(iv)Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
(v)Further legal action against you; and
(vi)Disclosure of such information to law enforcement authorities as HULA reasonably feels is necessary.
7.3.HULA excludes liability for actions taken in response to breaches of this Acceptable Use Policy. The responses described in this Acceptable Use Policy are not limited, and HULA may take any other action it reasonably deems appropriate.
8.HULA'S ROLE
8.1.HULA provides access to an online platform for offering Products for sale and concluding transactions (Transactions) for the Products. HULA provides, a website that offers the following services (Services):
(i)Carrying out the Transactions; and
(ii)Any other services provided in the Website from time to time.
9.USER ACCOUNT
Eligibility
9.1.You must be at least 18 years of age to form valid and binding legal contracts under the laws of Hong Kong. Therefore, to use the Services available to Users, you warrant and represent that you are of a legal age to form a valid and binding contract. You cannot and must not use the Services of this Website, if you are under 18 years of age or your user account (User Account) has been suspended, removed or terminated by HULA for any reason.
User Account
9.2.When you create your User Account you must submit personal information as prompted by the Website's registration form. You acknowledge and accept that your personal information must be true, current, accurate and complete and that you will keep such information true, current, accurate and complete. You are solely responsible for the activity on your User Account, whether or not such activity is authorised by you. If you provide personal information which is untrue, out-dated, inaccurate or incomplete or if HULA has reasonable grounds to suspect that any information provided is untrue, out-dated, inaccurate or incomplete, HULA has the right to suspend or terminate your User Account and refuse any and all current or future use by you of the Website.
9.3.You represent and warrant that, and you will use your best endeavours to procure that no other person whether an individual or corporation other than you will make use of your User Account to use the Website.
9.4.You must not have more than one active User Account.
9.5.Users shall use the My Account section on the Website to view the following aspects of their User Account:
(i)My Inventory (My Sales / My Purchases / Last Items Viewed / My Wish List); and
(ii)My Details (Personal Details / Address / Preferences / Status).
9.6.Users must be signed into the Website to access any aspect of their My Account section. This section also enables Users to unsubscribe from HULA's newsletter and/or delete their User Account with HULA.
Your User Account and password
9.7.You must choose a user identification code, password and/or any other piece of information as requested by HULA's Website during the registration process and as part of HULA's security procedures. You must treat such information as confidential and you must not disclose it to any third party. HULA has the right to disable any user identification code or password at any time if in HULA's reasonable opinion you or any User fails to comply with any of the provisions of these Terms of Use. HULA reserves the right to reject the name of any User Account that violates any Intellectual Property Rights, moral, or other rights of any third parties or that violates these Terms of Use. HULA will keep all personal details of Users confidential and shall not disclose them to third parties.
9.8.If you know or suspect that anyone other than you knows your user identification, code, password and/or any other access codes to the Website you must promptly notify HULA at Hello@TheHula.com. HULA shall not be liable for any damage suffered by you or any loss you incur due to an unauthorised use of your User Account.
Termination of User Account
9.9.You may terminate your User Account at any time. However, conditions may apply, if you are a Seller within the meaning of HULA's Terms and Conditions for Sellers and Buyers. Please read in particular Clauses 14 (Sellers) and 19 (Buyers) of HULA's Terms and Conditions for Sellers and Buyers.
10.INTELLECTUAL PROPERTY RIGHTS
10.1.In these Terms of Use, "Intellectual Property Rights" mean patents, copyright and related rights, trade marks, business names and domain names, rights in design, database rights, rights to sue for passing off and all other intellectual property rights wherever in the world arising, in each case whether registered, unregistered or subject to all applications.
10.2.HULA, The Hula, and TheHula.com are trade marks and trade names, domain name and company name, and property of HULA. All other trade marks, trade names, domain names, company names and logos are property of their respective owners. HULA does not provide permission to use these trade marks, trade names, domain names, company names and/or logos.
10.3.HULA is the owner or the licensee of all Intellectual Property Rights in the Website and in the material published on it. These Intellectual Property Rights are protected by copyright laws and treaties around the world. All such rights are reserved.
10.4.Nothing on the Website shall be construed as granting, in whatsoever manner, any license or right to use any trade mark, logo or service mark displayed on the Website without the owner's prior written permission, except as indicated otherwise in these Terms of Use. HULA reserves all rights not expressly granted in and to the Website and its content. The Website and all of its content, including but not limited to text, design, graphics, audio or music, video, photographs, image, interfaces, and code, and the selection and arrangement thereof, is protected as a compilation under relevant copyright laws.
10.5.You may print off one copy and may download extracts of any page(s) from the Website for your personal use and you may draw the attention of others to content posted on the Website.
10.6.You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text without the prior written consent of HULA.
10.7.HULA's status, and that of any identified contributors, as the authors of content on the Website must always be acknowledged.
10.8.You must not use any part of the content on the Website for commercial purposes without obtaining a license, authorisation or consent to do so from HULA or its licensors.
10.9.If you print off, copy or download any part of the Website in breach of these Terms of Use, your right to use the Website will cease immediately and you must, at HULA's option, return or destroy any copies of the materials you have made.
11. COUNTERFEITED ITEMS POLICY
11.1.HULA is committed to a strict Anti-Counterfeit Policy. As such, HULA only accepts authentic new or pre-owned luxury goods to be offered for sale on the Website and HULA will use its best endeavours to prevent that fake or counterfeited merchandise of any kind will be offered for sale.
11.2.HULA's Anti-Counterfeit Policy is set out in HULA's Terms and Conditions for Sellers and Buyers.
12.DISCLAIMERS
12.1.TO THE MAXIMUM EXTENT PERMITTED BY LAW AND SUBJECT ALWAYS TO CLAUSE 12.3 BELOW: YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. HULA RESERVES THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE SITE OR ANY FEATURE OR PART THEREOF AT ANY TIME. HULA EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIALS ON THE WEBSITE ARE NON-INFRINGING, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING; THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE WEBSITE WILL BE SECURE; THAT THE WEBSITE OR THE SERVER THAT MAKES THE WEBSITE AVAILABLE WILL BE VIRUS-FREE; OR THAT INFORMATION ON THE WEBSITE WILL BE COMPLETE, ACCURATE OR TIMELY. IF YOU DOWNLOAD ANY MATERIALS FROM THIS SITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIALS.
12.2.NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM HULA OR THROUGH OR FROM THE WEBSITE SHALL CREATE ANY WARRANTY OF ANY KIND. HULA DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS ON THIS SITE IN TERMS OF THEIR COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE.
12.3.IN CERTAIN JURISDICTIONS, THE LAW MAY NOT PERMIT THE DISCLAIMER OF WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU. CERTAIN LEGISLATION MAY IMPOSE CONSUMER GUARANTEES OR IMPLY WARRANTIES OR CONDITIONS OR IMPOSE OBLIGATIONS UPON HULA WHICH CANNOT BE EXCLUDED, RESTRICTED OR MODIFIED OR CANNOT BE EXCLUDED, RESTRICTED OR MODIFIED EXCEPT TO A LIMITED EXTENT. NOTHING IN THIS AGREEMENT SHALL OPERATE TO EXCLUDE, RESTRICT OR MODIFY THE APPLICATION OF SUCH PROVISIONS, THE EXERCISE OF A RIGHT CONFERRED BY SUCH PROVISION, OR ANY LIABILITY OF A PARTY FOR A BREACH OF A CONDITION OR WARRANTY IMPLIED BY SUCH A PROVISION OR A REMEDY IMPOSED BY SUCH A PROVISION. THIS AGREEMENT MUST BE READ SUBJECT TO THESE PROVISIONS.
13.LIMITATION OF HULA'S LIABILITY AND DISCLAIMER
13.1.Nothing in HULA's Terms of Use excludes or limits HULA's liability for death or personal injury arising from HULA's negligence, or HULA's fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by the laws of Hong Kong.
13.2.TO THE EXTENT PERMITTED BY LAW, HULA EXCLUDES ALL CONDITIONS, WARRANTIES, REPRESENTATIONS OR OTHER TERMS WHICH MAY APPLY TO THE WEBSITE OR ANY CONTENT ON IT, WHETHER EXPRESS OR IMPLIED.
13.3.HULA SHALL NOT BE LIABLE TO ANY USER FOR ANY LOSS OR DAMAGE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, EVEN IF FORESEEABLE, ARISING UNDER OR IN CONNECTION WITH:
(i)USE OF, OR INABILITY TO USE, THE WEBSITE; OR
(ii)USE OF OR RELIANCE ON ANY CONTENT DISPLAYED ON THE WEBSITE.
13.4.HULA SHALL NOT BE LIABLE FOR:
(i)LOSS OF PROFITS, SALES, BUSINESS, OR REVENUE;
(ii)BUSINESS INTERRUPTION;
(iii)LOSS OF ANTICIPATED SAVINGS;
(iv)LOSS OF BUSINESS OPPORTUNITY, GOODWILL OR REPUTATION; OR
(v)ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE.
13.5.HULA SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A VIRUS, DISTRIBUTED DENIAL-OF-SERVICE ATTACK, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, INCLUDING MOBILE PHONES AND OTHER ELECTRONIC DEVICES, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR TO YOUR DOWNLOADING OF ANY CONTENT ON IT, OR ON ANY WEBSITE LINKED TO IT.
13.6.HULA assumes no responsibility for the content of websites linked on the website. Such links should not be interpreted as an endorsement by HULA of those linked websites. HULA will not be liable for any loss or damage that may arise from your use of them.
13.7.Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in HULA's Terms and Conditions for Sellers and Buyers
14.PRODUCT LIABILITY
15.1.HULA shall bear no liability for damages of any kind, including without limitation direct, indirect, incidental, punitive and consequential damages, including death and/or personal injury arising out of or in connection with any Product and/or the use of any Product bought or rented though the Website.
15.INDEMNITY
15.1.To the maximum extent permitted by applicable law, by accessing and using the Website, you agree to defend, indemnify and hold HULA, its affiliates, partners, agents, licensors, consultants, experts, directors, officers, employees, and other parties with which HULA is under contract, and their respective officers, directors, employees, and agents free and harmless from and against any claims, actions and demands, including, without limitation, any legal and accounting fees resulting from:
(i)Your use of and access to the Website or the Services provided by the Website;
(ii)Your violation of any provision of these Terms of Use; or
(iii)Your violation of any third-party right, including without limitation any intellectual property or other proprietary right.
15.2.The indemnification obligations under this section shall survive any termination or expiration of these Terms of Use or your use of the Website or the Services found at the Website.
16.VIRUSES
16.1.HULA does not guarantee that the Website will be secure or free from bugs or viruses.
16.2.You are responsible for configuring your information technology, computer programmes and platform in order to access the Website. You should use your own virus protection software.
16.3.You must not and you undertake to not, at any time, misuse the Website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offense under the Crimes Ordinance, Chapter 200 of the Laws of Hong Kong. HULA will report any such breach to the relevant law enforcement authorities and HULA will co-operate with those authorities by disclosing your identity and you other relevant details to them. In the event of such a breach, your access to the Website will be blocked and you right to use the Website will cease immediately.
17.LINKING TO THE WEBSITE
17.1.You may link to the Website's home page provided you do so in a way that is permitted and legal and does not damage HULA's reputation or take advantage of it. Any use of HULA's images, logos or website links must bear the name of HULA as well as the URL of the Website or social media accounts.
17.2.You must not establish a link in such a way as to suggest any form of association, approval or endorsement on HULA's part where none exists. You must not establish a link to the Website in any website that is not owned by you.
17.3.The Website must not be framed on any other site, nor may you create a link to any part of the Website other than the home page.
17.4.HULA reserves the right to withdraw linking permission without notice.
17.5.The website in which you are linking must comply in all respects with the content standards set out in these Terms of Use.
17.6.If you wish to make any use of content on the Website other than as set out above, please contact Hello@TheHula.com.
18.LINKS TO OTHER SITES AND RESOURCES IN THE WEBSITE
18.1.Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information and convenience only, and do not constitute an endorsement by HULA. HULA has no control over the contents of those sites or resources and accepts no responsibility for these third party websites or for any loss or damage that may arise from your use of them.
19.GOVERNING LAW AND DISPUTE RESOLUTION
19.1.The construction, validity and performance of HULA's Terms of Use and all non-contractual obligations (if any) arising from or connected with HULA's Terms of Use shall be governed by Hong Kong law.
19.2.Any dispute, controversy, difference or claim arising out of or relating to HULA's Terms of Use, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it (a Dispute) shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The law of this arbitration clause shall be Hong Kong law. The seat of arbitration shall be Hong Kong. The number of arbitrators shall be one. The arbitration proceedings shall be conducted in English.
19.3.At any time before HULA has submitted either a Notice of Arbitration or an Answer to the Notice of Arbitration, as the case may be, in relation to the resolution of a Dispute, HULA, at its sole option, may elect by notice in writing to you that such Dispute shall instead be heard by the courts of Hong Kong or by any other court of competent jurisdiction. Following any such election, no arbitral tribunal shall have jurisdiction in respect of such Dispute. In the event that HULA serves a written notice of election in respect of a Dispute, you agree with HULA that the courts of Hong Kong shall have non-exclusive jurisdiction to hear and determine the Dispute and, for such purposes, irrevocably submit to the jurisdiction of such courts. Subject to Clause 19.2 above, nothing in this Clause 19.3 shall (or shall be construed so as to) limit the right of HULA to bring proceedings for the determination of a Dispute against you in any other court of competent jurisdiction, nor shall the bringing of such proceedings in any one or more jurisdictions preclude the bringing of proceedings by HULA in any other jurisdiction (whether concurrently or not) if and to the extent permitted by law. For the purposes of this Clause 19.3, you irrevocably waive any objection which you might now or hereafter have to the courts of Hong Kong being nominated as the forum to hear and determine any proceedings arising out of or in connection with HULA's Terms of Use and you agree not to claim that any such court is an inconvenient or inappropriate forum.
20.NOTICES AND WRITTEN COMMUNICATIONS
20.1.Any notice to HULA must be in writing and, unless indicated otherwise in these Terms and Conditions, sent by email to Hello@TheHula.com. Any notice or other written communication from HULA to you shall be deemed to be received by you if sent to the email address you have provided in your User Account or any other email address you have provided to HULA.
20.2.Any such notice or written communication shall be deemed to be received by you 24 hours after the email is sent, whereby the date shall be determined according to the local time at the place of receipt.
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