Shipping policy

Delivery Details

Free shipping with orders HK$2,500 and above for all local Hong Kong deliveries.
For international shipping, please refer to the shipping calculator when you check out.


Standard Delivery Times

Local Shipping: delivered within 2-3 business days
Asia: delivered within 5-7 business days
Rest of the world: delivered within 7-10 business days

Taxes and dutues

We ship to your destination on a DDU (Delivery Duty Unpaid) basis, this means that the total price of an order at checkout excludes taxes and duties. When the shipment arrives at Customs, the customer is responsible for paying all import duties, customs and local sales taxes.

HULA does not accept returns if an item cannot be delivered due to unpaid taxes, import duties, levies, or any other charges.