Please check your email for your a link to reset your password.
Should you fail to receive an email,
please email us on Hello@Thehula.com
Thank you for using HULA,
we currently do not have you registered as a seller.
Please email Hello@thehula.com to enquire.
YOU MAY LOG INTO MY SALES (MY ACCOUNT > MY INVENTORY > MY SALES) ANYTIME TO CHECK YOUR PAYMENT STATUS.
You may log into MYSALES(MY ACCOUNT > MY INVENTORY > MY SALES)
ANYTIME TO CHECK YOUR PAYMENT STATUS.
If banking with HSBC HK, HULA will arrange for a telegraphic transfer at the end of each month. Sellers banking outside of HSBC, will receive an electronic cheque (or a cheque sent to their address, if their bank can not take electronic cheques).
For premium brands such as Burberry, Céline, Chanel, Goyard, Gucci, Hermès , Louis Vuitton, Prada: select iconic products that rarely go on sale:
We do not take Worn or Well-Loved shoes and will only take Vintage shoes if they are Hardly Worn.
|HONG KONG||FREE||1-2 days|
|CHINA | TAIWAN | SOUTH KOREA||350||1-3 days|
|JAPAN | SOUTH EAST ASIA||165||1-3 days|
|AUSTRALIA | NEW ZEALAND||200||1-3 days|
|USA | CANADA| MEXICO||550||1-3 days|
|EUROPE | INDIA||325||1-3 days|
|SOUTH ASIA | ISRAEL | TURKEY | U.A.E.||360||1-3 days|
|REST OF THE WORLD||530||2-14 days|
(Please allow 1-2 days for HULA to process your order. We will email you the parcel reference once it is with the courier)
Free Shipping within Hong Kong!
Shipping discounts for International deliveries apply for multiple items purchased:
2 items : 50% off shipping
3 items or more : 60% off shipping
To qualify for the discount, each item must be HK$800 or over, all items must be purchased in one single transaction, and the shipping address must be the same for all items.
Our shipping depends on the item to be shipped and can be found on the product page. Discounts are applied to the total shipping fee for all items purchased.
Please note that this chart acts purely as a guide, actual rates will be applied once you check out. Shipping fees are exclusive of import duties, taxes, levies or other charges that may apply to your transaction. HULA always tries to do its best to obtain the most favorable shipping fees for Non-Hong Kong buyers. HULA does not accept any liability for failure to deliver items within the stated delivery period.
This has been added to your wishlist.
HULA will alert you if this item comes in again.
This item may be refunded if it isn't suitable.
To request a refund, go into My Account and click the YES box under ‘Refundable’ for the item you wish to return, within 48 hours of the parcel being signed for. The item must then be returned in the same condition as it was purchased with HULA tags and any original tags left attached to the product untampered with.
Unless there are any disputes, a full refund will be made, minus your charity donation or shipping charge (if any) to the same card that was used to pay within 7-21 days.
Our full Returns Policy can be found in our Terms & Conditions.
This item is non-returnable.
However, if you are unhappy with your purchase, you may resale this item free of charge on Hula, by going into My Account, to click the 'resell this item' box. All the original Hula tags and stickers must be left attached to the product without being tampered with to take advantage of the free re-post.