service process
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1. SIGN IN
In order to use this service, you must be an invited seller. If not, please contact us
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2. CONTACT BUTLER
Email our Butler or Whatssapp +852 6920 2220 and provide information on roughly how many items, brand names you would like to sell
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3. PICK UP
Once ready you may contact HULA for a pick up via SF Express.
Please make sure your items are packed well (we can only insure items that have arrived to our door safely) and make sure they are in a clean and saleable condition prior and that you add your name and contact details to the parcel (inside on a slip of paper) -
4. THE HULA EDIT
During the sorting process, HULA makes an edit of what pieces we would like to sell, returning the rest of the items back to you at your convenience, by SF Express.
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5. PHOTOGRAPHY & UPLOAD
Your item will then be professionally photographed and uploaded on to the site and once HULA sends you an email to verify, you may then log into your account to check your details. The process above will take between 15-21 days depending on the items to be uploaded and HULA's launch period.
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6. STORE UNTIL SOLD
HULA will take care of the communication with buyers and help you store your pieces in a temperature controlled environment until it is sold.
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7. SOLD!
HULA will send an email on the 10th day of each month (or next working day, if a weekend or public holiday) to notify Sellers of the items that have sold the previous month. Sellers will then be paid at the end of that month.
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8. PAY DAY
HULA will arrange for a telegraphic transfer (or electronic cheque if requested) at the end of each month. Other payment methods (that would incur a fee) would be payment via paypal or to an International bank. Sellers may also wish to swap to HULA credit, with 10% additional (this voucher which never expires and can be accumulated).
